Privacy Policy

Safe and Secure Shopping

Roses & Waves respects customer’s privacy and therefore we take care in how information given to us is used and shared.  By visiting Roses & Waves, you are accepting the practices described in this privacy policy.

Gathered Information

  1. Provided Information: We store information that a customer inputs on our website or gives to us. This information is only used to fulfill orders, respond to requests, communicate with our customers and to customize or enhance the shopping experience. This may include newsletter registrations and customer orders.
  2. Website Information: Some information is received and stored automatically whenever you visit our website. These “cookies” are an example. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.   We also use third-party website analytics tools which collect information about visitor traffic and interactions on our website in order to offer better site experiences and tools in the future.

Contact Information Use

We only use contact information for the following purposes:

  1. Registration on our website
  2. Manage or maintain your user account and wish list on our website
  3. Process and deliver purchases, returns, pre-sales, etc;
  4. Communicate with you and provide customer support or service
  5. Keep you updated about products, promotions and events that might be of special interest to you

Newsletter Registration

If you would no longer like to be subscribed to our newsletter, at the bottom of the email, please click the “unsubscribe” button and follow the prompts or email us at

Other Information Use

We only use customer information for the following purposes:

  1. Customize our service and product offerings to best suit our customer’s needs and interests
  2. Record purchases made on our website so that we can refer to it for any reason
  3. To follow up with customer correspondence (live chat, email or phone inquiries)
  4. Let you communicate with us through social networks and other media
  5. Allow you to post comments on our website, on social networks and other media
  6. To administer a contest, promotion, survey or other site feature.
  7. Protect you against fraud and unauthorized transactions, including identifying potential unauthorized users
  8. Comply with applicable legal requirements, industry standards and policies.

Do We Share Customer Information?

Absolutely not.  Our customer’s privacy is always respected.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  However, certain third-party service providers, such as payment gateways and other payment transaction processors (PayPal), have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.  As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.  Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Third-party links

We do not include or offer third-party products or services on our website.

How Secure is Your Customer Information

All transactions submitted to us are encrypted with an SSL Software which encrypts the information you input to protect it from outside parties.  Roses & Waves commits ourselves to maintain the highest levels of security and protection against fraud as possible. We update our security technology to ensure your credit card information, contact and other information is confidential, private and safe.  However, as an internet user, no information submitted is ever 100% guaranteed secure.  We strive to protect your information as best as we can and by what is permitted by law, but we cannot guarantee or warrant the security of any information you transmit from the Roses & Waves website.  All internet use is at the owner’s risk.

Order Limitations

Roses & Waves does not sell products to children.  If you are under 18, you may order from Roses & Waves only with permission and involvement of a parent or guardian.

Privacy Conditions

If you have any concerns about your privacy with Roses & Waves, please contact us at and we will try to resolve all concerns. Our privacy policy are subject to change without notice. Any changes will apply to current and past users of our website and will replace prior policies that are inconsistent. Your use of our website or affiliated services constitutes your acceptance of these policies described above.

Contacting Us

If there are any questions regarding this privacy policy you may contact us at